Wilf
10/10
Australia 🇦🇺
Luxurious rooms, perfect location, absolutely 5 star!
Pros: Beautiful, spacious room. Perfect location close to train station.
Cons: Corridors were very dark.
Helen
10/10
United Kingdom 🇬🇧
Pros: The staff were very friendly and helpful, the room was amazing and the amenities excellent. Great snacks, wine and lovely pyjamas and toiletries.
Cons: Nothing. Very good.
Grace
10/10
Singapore 🇸🇬
A perfect stay in every way
Pros: I had the most wonderful, luxurious stay at skM hotel! Firstly, location! So convenient to get to and from haneda airport. I took the airport limousine bus to skM hotel. Bus stop just 5 mins walk to hotel. If you take the train, also very convenient from Kinshicho station. Plenty of eateries, shopping around the neighborhood. Muji, daiso, Uniqlo all at doorstep. The staff are very friendly, kind and helpful. Breakfast, though a simple one, was plated beautifully, together with wonderful coffee and hot soup. It's good enough to start your day. Delivered with a smile to your room every morning! And the room? I am so impressed by the cleanliness, spaciousness, and very, very comfortable bed! The bathroom is so huge! So much space to move around and the toiletries are high end and of luxurious quality. Wine, bottled water, chocolate, peanuts all for your consumption! I'm just so glad I came across this hotel and had one of the best stays in my travels!
Cons: Nothing! Everything was absolutely perfect!!
Jeremy
9/10
Australia 🇦🇺
Friendly staff, nice clean room, but small and lack of closet and shelving spaces.
Pros: Breakfast was really simple but honestly no complains since it was included. We treated it like a light bite before heading out. It was different but nice to have it be served in the room for every guest as they don't have a traditional breakfast buffet.
Cons: The wardrobe spaces were really small and didn't had enough space for all of our clothes. The shelves and drawers were not enough as well. There was also no space for our luggages. Basically, just a lack of space to put your clothes, shopping, luggage.
Milburn
9/10
New Zealand 🇳🇿
Pleasant stay in Tokyo
Pros: The location is good, being near a subway station and some small malls, plus several local restaurants. The room was a good size with a comfortable bed. All the refreshments are complimentary, and it was very nice to have a full bottle of wine replaced every day! Breakfast was served in your room every morning at the time you requested. The staff were helpful and friendly.
Cons: Our room faced a fairly busy road, and there was a bit of traffic noise, especially in the morning peak time, but it was a minor problem. The breakfast is nice but was a bit small for my husband.
Wilma
10/10
Australia 🇦🇺
Thoroughly enjoyed our stay here and would highly recommend this hotel as it adds a luxurious experience to your holida
Pros: The hotel was spotless and the staff were very friendly and helpful. The rooms were spacious with super comfortable beds, pillows and bed linen. The extra touches of pj’s and fluffy robes added to the luxurious experience. The snack bar was replenished daily and lots of bottled water was left in our room each day. Perfect location with shops and restaurants close by and the train station just a short 5 minutes stroll. Restaurant on site was fabulous with a wide selection of options
Cons: Nothing everything was perfect and beyond expectations
Tanya
10/10
Australia 🇦🇺
Luxury, comfort and style a stones throw from a railway station and buses
Pros: Everything about this hotel was superb. The beds and pillows were very comfortable, the bathroom amenities were fantastic and the free snacks and drinks were so generous. It was less than a 5 minute walk to the station so very easy to explore all over Tokyo. It was a big room which you don’t find too often in Japan, on our last night all six of us fit comfortably to have our farewell drinks and snacks. We stayed 6 nights and could easily have spent more time here. Do yourself a favour and stay here on your next trip to Japan!
Cons: The lift was a little snappy and would close while we were trying to get in. Had to hold the door open button to make it safe for our group.
Carini
8/10
Australia 🇦🇺
Pros: The room is superb. We booked superior king room, it was luxurious and spacious. The facilities inside the room is clean and is quite new. Staff is helpful.
Cons: The breakfast tend to be repetitive if you stay multiple days. Its basically mini croissant, a mini roll, soup, yoghurt, coffee and juice. They changed the soup daily but I couldve sworn it tasted like those soup you bought in a can.
Qadmiel
10/10
New Zealand 🇳🇿
Everything was above expectations, truely grateful for the amazing hospitality.
Pros: Everything was amazing staff were awesome and everything was seamless
Arthur8890
10/10
Malaysia 🇲🇾
Cozy Leisure family trip for 7 nights
Pros: The location is just a stone throw from Kinshicho Station which has almost everything - from baby stores (Nishimatsuya, OIOI, GU, PARCO and lots of food choices). the hotel room itself is exactly as advertised, very clean with daily room service. the breakfast is served based on your preferred timing, with trays to your room. The bathroom is very modern and clean. the toilet seat has auto set sensor and heater, just amazing, and Refa hairdryer. The beds were by far the best we experienced in Tokyo. Kinshicho station is connecting multiple JR line and Hanzomon making it very easy to visit central areas like Shibuya, Shinjuku, Ikebukuro and Akihabara.
Cons: Nothing, probably the same potage soup served daily can be abit fedup