Tan
9/10
Singapore ๐ธ๐ฌ
Staying here was great and likely my priority on my next Ueno trip.
Pros: Quietness, due to being located away from the busy areas and main roads. But having said that, itโs just minutes walk to and fro the train stations. Cleanliness, spotless superb with comfortable beds for all the 3x rooms I booked.
Cons: None. But would be great if bottled drinks are included daily. Anyway, not a must moving forward since neighbouring unit is setting up a Family Mart- should be opened soon. We checked out on 19 Feb 2026.
Lay
8/10
Malaysia ๐ฒ๐พ
Pros: cleanliness, equip with everything you need. the location is good - very near ueno station. there is a water dispenser at the lobby.
Cons: the size of room is very small. i think this is normal for tokyo stay.
Kerryn
9/10
New Zealand ๐ณ๐ฟ
Convenient & comfortable
Pros: Stayed one night in January 2026, in the Japanese-style Family Room (two adults, two kids). Our second time staying here. Great to have a window looking out over the street. We like the Japanese-style rooms as it allows space to spread out luggage when the beds are rolled up. Pillows could be a bit thicker but otherwise the bedding is comfy and warm. Clean with good facilities. Friendly reception staff. Handy proximity to Ueno Station for links to Narita Airport and the Shinkansen.
Cons: We were woken during the night by *very* loud guests in the room next door - but that's not the fault of the hotel. The guests quietened down after we knocked on their door.
Christian
10/10
Italy ๐ฎ๐น
New Izu Feels like home
Pros: For us after 5 years the new izu is like home, we get every time a better treatment and the staff have a lot of patience with us and our requests, xoxo from Giorgia and Chris
Guilherme
10/10
Brazil ๐ง๐ท
Great place close to the Ueno Station
Pros: - great location, close to Ueno Park, Ueno Station and many food options; - very quite and silent - the staff is lovely - very clean
Nsakhai
8/10
Iran ๐ฎ๐ท
Pros: The Japanese style room was really nice and cozi. I liked this Hotel and metro was near.
Cons: Toilet was too small.
Joey
8/10
Australia ๐ฆ๐บ
Good value for money, but comfort is not number 1
Pros: The location was fantastic, quiet but close to the train and convenient stores, restaurants etc. it also had a laundry which was super handy. The rooms were super spacious and the staff were so lovely and friendly, even though we needed to sue google translate a fair bit.
Cons: We had to leave the keys when we went out for the day. It was a little risk but I must say the staff were lovely and very trustworthy. The beds (floor futons) were quite thin, so comfort wise, it wasnโt the best.