Noriko
8/10
United Kingdom 🇬🇧
Pros: Natural Hot springs , comfortable bed, clean. Free noodle and ice bars services. Buffet service Breakfast.
Sutherland
9/10
Canada 🇨🇦
Pros: The breakfast was very good. The hotspring was a highlight.
Cons: Everything met or exceeded expectations.
Devon
8/10
Australia 🇦🇺
Great place to stay in Tokyo
Pros: Breakfast was excellent, and loved the location - it’s right next to the river and about 2 stops on the train from Tokyo central, so a lovely area.
Cons: I wasn’t a fan of stepping up into the bathroom, or the sensor light in the doorway, but the experience overall was excellent
Sara
10/10
Italy 🇮🇹
Treat yourself ❤️
Pros: This was one of the best stays we had in Japan! Lovely hotel, awesome onsens and lots of midnight snacks! Highly recommended especially before leaving the country, to experience some peacefulness ❤️
Irina
9/10
Russia 🇷🇺
Pros: It's a second time when we're staying in this hotel. The location is very convenient, there are several subway lines nearby and just one stop from Tokyo Station. The room size is quite standard for Tokyo. We enjoyed indoor and open air onsen. There are not so many people in the mornings and sometimes you can stay here just alone. Also the breakfast is definitely worth to visit.
Cons: Staff doesn't speak even basic English.
Anna
8/10
Ukraine 🇺🇦
Ideal for visiting onsen
Pros: The room we stayed in was quite small, you only had to go in and almost immediately there was a bed) There was an unpleasant smell in the bathroom due to the sewage system, presumably, it appeared and then disappeared. The mattress, blankets and pillows were excellent and we slept well that night. The onsen is what we came here for and it is wonderful, moderately hot, you can enjoy it without rushing. Afterwards you can enjoy delicious free ice cream, there are four different flavors. They also give you pajamas in which you can go to the onsen, which is very convenient. There are also bath and shower sets on the reception floor. Great hotel with a wonderful onsen.
Cons: The rooms are too small, they were probably the smallest of our entire trip to Japan. The first room was for smokers and was completely saturated with the smell of cigarettes, immediately upon opening the door we were greeted by this aroma. Since we are non-smokers, we asked to change our room to a non-smoking one. Such a room was found but it was more expensive and we had to pay extra. Be careful when booking and choosing rooms, as there are two types, for smokers and non-smokers.
Sara
9/10
Canada 🇨🇦
Pros: It was great that we had access to the onsen all day. It was very clean and comfortable to use. Complimentary ramen was a nice touch. Breakfast was of amazing quality.
Cons: Bed was not comfortable. Pillows were not comfortable but they accomodated us with new ones.
Emmi
8/10
United Kingdom 🇬🇧
Great hotel in a fab location. Particularly good for visiting Disney / travelling by shinkansen
Pros: Great Japanese style bathing Free ramen, ice cream and lounge facilities
Cons: It was hot in the room and I could only open the window after borrowing special handles at reception. This was dealt with swiftly though so it was fine.